MentAIMentAI Blog
Practical articles for psychologists, psychotherapists and speech therapists, translated from the Polish original. Posts about Polish tax and legal rules stay Polish-only.
Dates refer to the Polish original.
First in Europe: a client booked a therapy appointment through their own AI agent. Here is what it looks like from the practice
First practice-management system in Europe where a client books an appointment through their own AI agent, with no partnership with a single platform. Uncut recording, step by step with timings, and what the practice keeps under control: the agent never enters the panel, every request waits for the practice's decision.
'Practice address (slug)': how a piece of lead from 1886 ended up in a speech therapist's settings
Where the strange words in practice software come from. The story of the word 'slug': from a type foundry in 1886, through American newsrooms, to the settings of online booking. Plus font, leading, dashboard, bug, cookies and 'your session has expired', and the list of words we cut out of MentAI.
A speech therapist's schedule for the whole school year: how to book 38 sessions
A speech therapist's schedule for the whole school year: how to book around 38 weekly sessions in one move, what the system does with public holidays, why school breaks have to be entered by hand, and what happens to a slot that is already taken.
Therapy session transcription: how to do it safely
Therapy session transcription turns a recording into text and a draft note. From the consent of every participant, through the question of what remains after transcription, to the archive of old voice-recorder files and the real costs.
Your first practice: what they don't tell you at university
Your first practice after university, seen from the side nobody teaches: whether you have to set up a company right away, when a cash register really becomes mandatory, on what basis you issue an invoice without VAT, and why what is missing at the start is written-down decisions, not tools.
No-show appointments in a practice: how to reduce them
No-show appointments in a psychology or speech therapy practice are not bad luck, they are a process you can fix. From measuring, through reminders the client can reply to, to a waiting list that fills the freed slot.
Where is your clients' data? 7 questions to ask any practice system
Client records are among the most sensitive data there is, and the responsibility for them rests with the therapist. Seven calm questions worth asking any system used in a practice: where the data sits, who has access to it, what happens when a password leaks, backups, threat detection and portability.
An AI assistant for therapists: what AI should not do
An AI assistant for therapists raises suspicion, and rightly so. Instead of promising what AI can do, we start with the limits: five things AI in a therapy practice should not do, and one thing it should do very well.
MentAI, pollock and Japanese rock: where the name MentAI comes from
MentAI stands for "mental + AI", but in Japanese "mentai" means pollock, the fish. The story of a name that travelled the world: from Korean myeongtae, through the roe of Fukuoka and the mentai rock scene, to a practice assistant from Poznań.
Which software should a psychology practice choose? A 2026 guide
Marketplace, medical records system (EHR) or practice management system? Tool categories, prices of 15 programs from public price lists (September 2026), the bill for a team, 7 selection criteria and an honest FAQ. A guide for psychologists, psychotherapists and speech therapists.
AI-assisted session notes, professional confidentiality and GDPR
Can psychologists and psychotherapists use AI for session notes? Yes, under 5 conditions: data minimisation, human approval, ephemeral drafts, a data processing agreement and transparency towards the client.
How to move your practice from another system, step by step, without losing data
Switching practice software in one afternoon: export your clients as CSV from the old system, import them yourself (the data never passes through third parties), GDPR consents online, recurring appointments and a checklist so it all works the next day.