Privacy Policy — MentAI

Last updated: 8 July 2026

1. Data controller

At this stage, the controller for contact data is MentAI. We use the data from the form solely to respond to your request and to talk about a first test. Contact: kontakt@mentai.pl

2. What data we collect

3. Purpose of processing

4. Legal basis

5. Retention period

We keep the data until you withdraw consent, or for a maximum of 2 years after the last contact.

6. Your rights

You have the right to access your data, rectify it, erase it, restrict its processing, port it, and withdraw consent at any time. Write to kontakt@mentai.pl.

7. Data recipients

AWS processes data under a GDPR-compliant Data Processing Addendum (DPA) and Standard Contractual Clauses (SCC).

7a. Online booking — patient data

When you book an appointment through a specific practice's booking page, we process: your full name, contact details (phone or e-mail) and an optional reason for the visit — solely to handle and confirm the booking.

If the practice enables appointment reminders, we send a reminder to the contact you provided by e-mail or SMS. SMS messages are sent via AWS End User Messaging (European Union region, the same processor as the rest of the infrastructure); the reminder contains only the date and the practice name — no health information.

7b. AI features in the practice panel — the "Post-visit note"

The MentAI panel offers logged-in practice users a "Post-visit note" feature: from the specialist's short working note, an AI model prepares a draft for the user to edit and approve — always a human decision.

8. Cookies

The site does not use marketing or analytics cookies. Technical cookies strictly necessary for operation may occur (e.g. remembering your choice in the banner).

9. Contact

For data protection matters: rodo@mentai.pl (general contact: kontakt@mentai.pl).

This English text is a convenience translation. The Polish version of this policy is binding.

Create your account — 14-day free trial
MentAI — Practice Assistant
MentAI — Practice Assistant
PL · EN · ES
The AI assistant for psychologists, psychotherapists and speech therapists

Your practice.
Your decisions.
AI only helps.

A post-visit note drafted in a minute, online booking, SMS reminders and invoicing — and nothing reaches your records without your click. Less admin, more time for your patients.

  • Less manual juggling of bookings, payments and reminders
  • A safe start with AI: consents, data and clear boundaries
  • We help you pick the right first step for your practice
  • AI supports the organisation — decisions stay with the specialist
  • A weekly report: what works, where time leaks, what needs your attention

The product interface is Polish-first today. English is on our roadmap — write to us at kontakt@mentai.pl for early access in your language.

Sign-up needs no card, just an invite code — write to us and we'll send one right away. You work with your patients; MentAI takes care of everything around the visit.

14 days
free trial, no card
86%
reported speed gain on documents*
0 PLN
commission per patient
* self-reported by AI users in Anthropic's Economic Index research — not a guarantee of results
Create your account and test free for 14 days, no card — we'll send an invite code right after a short message.
GDPR
SSL
EUEU servers
14-day trial, no card
No commissions
AI under the specialist's control
New — our flagship AI feature

A post-visit note in a minute, not a quarter of an hour

After a visit you dictate or paste a few loose sentences — the AI turns them into a structured draft: a working note, a summary, topics for the next visit and a follow-up list. Refine any section with a single instruction ("shorter", "break into bullet points"). You approve it — only then can the draft be copied or downloaded.

MentAI panel — an AI-prepared post-visit note draft with sections to edit and approve (panel shown in Polish)

Screenshot from the MentAI panel (panel shown in Polish) — sample synthetic data, not from any real practice.

Nothing is stored

The note content is processed once — it never reaches the database, the logs or the visit records. The draft lives only in your browser until you approve it.

Data stays in the EU

The AI model runs on AWS infrastructure in the European Union region, and content is never used to train models. Details in the privacy policy.

A human decides

The draft is a suggestion, not a clinical fact. You review, edit and approve it yourself — without your approval, nothing leaves the screen.

Why did we start with the note?

According to Anthropic's research (Economic Index), drafting documents and writing explanations are the two things people genuinely use AI for most — and people who hand tedious tasks to AI report gains in speed (86%) and scope of work (82%). The post-visit note is exactly that kind of drudgery.

Try it — create your account (14-day trial)
Not sure where AI should help? The mini-audit shows where your practice loses the most time Run the mini-audit
Not sure which plan to pick? The quiz shows whether a calm solo start, a clinic plan or launch help fits you best Take the quiz (in Polish)
Worried about AI and GDPR? The checklist puts consents, data and safe information handover in order See the checklist (in Polish)

AI by the rules the profession itself adopted

In May 2026, the General Assembly of PTTPB (the Polish Association for Cognitive and Behavioural Therapy) adopted an artificial-intelligence annex to its Code of Ethics (11th Scientific Conference, Katowice). MentAI is designed in the spirit of those principles — this is how every AI feature in the system works:

AI supports, it doesn't replace

"AI is a tool that supports the therapist's work — it is not the therapist." In MentAI, artificial intelligence only prepares drafts and suggestions — the post-visit note, your practice-page copy, organisational hints.

The specialist always decides

Clinical responsibility stays with the human. In MentAI nothing is saved to the records until you have read and approved it — a principle built into the architecture, not an option.

Data under special protection

The note draft is processed ephemerally on servers in the European Union: the content is never stored or logged. The core of the system deliberately does not accept clinical data.

Patients have the right to know

Under the annex, patients should know when AI is used and be able to decline. We help practices meet this — ready-made wording for your practice policy is prepared together at the start.

No pretend therapy

The AI in MentAI does not run therapy, does not diagnose and does not handle crises. It supports the organisation of your practice only — exactly where your time disappears.

The PTTPB annex is an ethical standard for therapists — not a certificate for software. We describe an aligned philosophy of operation, not an official seal.

Practice mini-audit

See where AI can genuinely take work off your practice

3 minutes, no patient data. The result shows where you lose the most time today and where AI can help without stepping into therapy itself.

1
A ranking of areas: bookings, payments, documents and day-to-day organisation.
2
An estimate of the hours and the value of the time lost each month.
3
A list of places where AI can help: from typical patient questions to sensitive features enabled only with separate consent.

This is not a diagnostic tool or clinical advice. The result concerns practice organisation and AI used under the specialist's control.

1. About your practice
2. What eats the most time today? Rank 1-4
3. Where do you see AI in your practice?
4. Where should we send the result?

What your practice actually gets

Bookings without evening messaging

Online booking, cancellations and rescheduling in one place.

Payments and invoices in the background

Less manual chasing of transfers, invoices and arrears.

Reminders in your style

SMS/e-mail reminders reduce chaos and no-shows without pushy messaging.

A weekly report

A short picture of visits, payments and admin instead of counting by hand.

Reception assistant

Answers to common questions, practice rules and scheduling — with no clinical data.

More control over your practice

A flat subscription, 0 PLN commission and more control over the patient relationship.

Pricing

The pricing shows the direction of our offer for the first tests. The scope of each test is agreed individually after a short call.

The simplest start

Solo practice

Target yearly price
149 PLN 99 PLN ≈ €23 / mo.
= 1,188 PLN ≈ €276 / year (paid upfront)
Target monthly price
129 PLN ≈ €30 / mo.
no commitment
First tests: we agree the scope after a call
  • Online booking, payments and invoices
  • Reception included: 0 PLN — the first reception account doesn't take up a seat
  • Gentle reminders (SMS/e-mail) in your style
  • A weekly summary in numbers
  • GDPR: consents and simple data-handling rules
  • Answers to typical patient questions
  • Google Calendar connection
  • Data migration only after the scope and consents are agreed
  • No commission for new patients
Create your account — 14-day free trialor discuss the test scope with us

Clinics (up to 4 seats)

Target yearly price
299 PLN 199 PLN ≈ €47 / mo.
= 2,388 PLN ≈ €555 / year (paid upfront)
Target monthly price
259 PLN ≈ €61 / mo.
no commitment
First tests: we agree the scope after a call
  • Up to 4 seats at the target price (a seat = a therapist)
  • Reception included: 0 PLN — the first reception account doesn't take up a seat
  • Online booking, payments, invoices
  • Gentle reminders and the weekly summary
  • GDPR and answers to typical questions as standard
  • Google Calendar connection
  • Data migration only after the scope and consents are agreed
  • No commission for new patients
Create your account — 14-day free trialor discuss the test scope with us

Each additional seat (target): 19 PLN ≈ €4 / month.

Yearly: 199 PLN ≈ €47 (up to 4 seats) + 19 PLN ≈ €4 per extra seat | Monthly: 259 PLN ≈ €61 (up to 4 seats) + 25 PLN ≈ €6 per extra seat. The first reception account doesn't count towards seats.

99 PLN ≈ €23/mo. vs an example 40 h of admin per month.

If your hour is worth 150 PLN (≈ €35), 40 h of manual admin is roughly 6,000 PLN (≈ €1,395) of potential time cost. An illustrative calculation, not a guarantee of results.

Subscription + commission
typical booking marketplace (pay-per-patient plans)
Base plan + add-ons
typical practice software: SMS and invoicing cost extra
99 PLN ≈ €23
MentAI (target price) — everything included

* Qualitative comparison based on publicly available price lists and feature pages of popular booking marketplaces and practice-management tools. Feature scope varies by vendor and plan — check current pricing with each provider.

Refer another practice? You both get a month free.

Every practice has its own referral code in the panel. When another practice signs up with it and pays their first subscription, both practices get +31 days of access at no charge — automatically, with no limit on referrals.

You'll find the code in the panel: Practice → Plan & payments. Rules: trial terms, section 5a (in Polish).

FIRST TESTS • 2026

We're building MentAI with the first practices

We're at the first-tests stage with pilot practices. We start calmly: a conversation first, then one chosen part of the work, and only later further improvements.

Reviews from the first quarter of testing will appear here — with the name and consent of the person giving them.

Short quiz

Not sure which plan to pick?

Answer 8 questions and see the best place to start in your practice. Instant result — e-mail only if you want the first-steps plan.

Take the quiz (in Polish)

How we start

A 60-minute call online

We get to know how you work, your concerns, your data — and the one thing worth putting in order first.

A small first step

We start with bookings, reminders, payments or typical questions — without forcing sensitive topics.

Help at launch

First we check whether a small test makes sense. Broader launch help is a separate decision.

Two ways to start

On your own: create an account (we'll send an invite code right away) and the start wizard walks you through in ~10 minutes. With us: a free call and a proposal for a small starting scope.

Create your account — 14 daysBook an intro call

The product interface is Polish-first today. English is on our roadmap — write to us at kontakt@mentai.pl for early access in your language.

Paid launch help — optional, after a call

399–999 PLN ≈ €93–€232 one-off, if you'd like us to set up more of it for you
  • Preparing the first building blocks for your practice
  • Data import only after the scope, consents and a safe handover method are agreed
  • A short online training session for your team

You don't need to buy this help to start. First we agree whether a small test makes sense.

Ask about launch help

Switch to MentAI without the stress

You don't have to change everything at once. First we agree what's genuinely worth migrating, what stays where it is, and how to do it safely.

📅

Calendars without double bookings

MentAI works with Google Calendar. If you also use a booking marketplace, we'll check how to arrange your calendars so appointments never double up.

Using a marketplace + MentAI? They work together.
📥

Import from your current software

Using practice-management software today? We'll help you decide what's worth migrating and what's better left alone at first. Data moves only after a call and with consents in place.

Data migration only when it makes sense
📄

Excel, paper, anything

Patients in Excel, in a calendar or on paper? At the start we take only what's needed to organise the work. We don't ask for clinical data for the basic start.

Only with consent and clearly agreed rules

MentAI vs typical alternatives

A qualitative comparison based on publicly available price lists and feature pages

Feature MentAI Typical booking marketplace (pay-per-patient) Typical practice-management software
Subscription (1 therapist) from 99 PLN ≈ €23 (yearly billing) Higher-priced subscription tiers Base plan often covers only calendar and notes*
Real cost of the full toolkit (booking + SMS + invoicing) 99 PLN ≈ €23 — one flat price, everything included Marketplace subscription, with key features in higher tiers Base plan + SMS add-ons + a separate invoicing tool*
Online booking In higher tiers
Online payments + invoices ✓ included Limited Invoicing as a paid extra module
SMS reminders ✓ included SMS as a paid add-on
AI (notes, replies, reports) Paid add-on, where available No AI note
Help at launch Optional, after a short assessment
Specialisation Psychologists, psychotherapists, speech therapists All medical specialties Varies by product
Contract None Long-term contracts are common Usually none
Data ownership 100% yours Patient data sits in a shared marketplace profile Held on the vendor's platform
Commission per new patient 0 PLN — never Commission per patient in pay-per-patient plans None

* Qualitative comparison of typical market offers, not of any specific vendor: base plans of practice-management tools often cover only calendar and notes, with online booking, SMS packages and invoicing sold as separate add-ons; the full toolkit usually costs noticeably more than the base plan. Always check each provider's current pricing.

Frequently asked questions

Is my patients' data safe?+
Yes. Core data is protected with encryption in transit and at rest. Sensitive features, such as transcription or notes, are rolled out in stages and designed with stronger protection — ultimately including end-to-end encryption wherever possible. MentAI has no access to the content of therapy sessions in the core part of the system — we only process organisational data (appointments, payments, contact details).
I'm not technical — will I manage?+
You don't have to set anything up on your own. During the first tests we guide you step by step: a short call, a small first scope, and only then a decision about what to do next.
What if I don't like it?+
At the first-tests stage we agree the scope individually before the start. We don't switch on payments or self-service sign-up without a conversation and your decision.
How is MentAI different from booking marketplaces?+
Booking marketplaces mainly help you stay visible to new patients. MentAI is built to help with the daily work of your practice: bookings, reminders, payments and keeping everything around visits in order. At the first-tests stage, treat the price comparison as the direction of the offer, not a ready promise of self-service purchase.
Can I use MentAI together with a booking marketplace?+
Yes — many therapists combine different tools. A marketplace can help you attract new patients, while MentAI keeps the daily work of your practice in order: booking, payments, invoices and reminders. You don't have to give one up to use the other.
Can I bring my existing patients over?+
We can help you agree what's safe to move, but we never ask for your full patient database in the first message. Data is moved only after a call, with consents in place and a safe handover method agreed.
How long does the test take?+
It depends on where we start. The first step is a short call and one chosen part of your practice's work. Only after that do we set a realistic timeline for setup, training and any connections to other tools.
My data is in another system or in Excel — can it be moved?+
It can be discussed, but we do it carefully. First we check which data is genuinely needed, whether the consents are in place and how to hand it over safely.
Does MentAI work with Google Calendar?+
Yes. Appointments from MentAI can appear in Google Calendar and the other way round. If you also use a booking marketplace, we'll check the settings so it's easier to see your schedule in one place and avoid double bookings.

Intro call

Step 1 of 2

No spam. Promise.

I reply personally within 24 h. We run the first tests individually, without automatic sign-up or payments.

Prefer to write directly?
Send an e‑mail

Data security

  • EU servers and data encryption
  • no access to session content in the core part of MentAI
  • consents, the minimum necessary data and clear storage rules